FOUND FIRST™ ONLINE PRESENCE REPORT
See How Customers Find, Trust, and Choose Your Business
Get a complimentary, personalized report showing how your business appears and performs online — and where meaningful gaps may be limiting new opportunities.
Designed primarily for contractors and home service businesses, the report gives you a clearer starting point for strengthening your online presence and building a more predictable job pipeline.
Your report will be prepared for your business and sent by email.
WHAT THE REPORT HELPS REVEAL
Find
Search, maps, listings, SEO, and AI search visibility
Trust
Reviews, website experience, content, and online credibility
Choose
Conversion readiness, advertising presence, and competitive positioning
THE PROBLEM
Most Businesses See the Pieces — Not the Full Picture
Customers rarely make decisions based on one channel. They check search results, maps, reviews, websites, social profiles, and other trust signals before deciding whom to contact.
A business can look strong in one place while losing opportunities somewhere else. The Found First™ Online Presence Report connects those signals so you can understand how your business appears across the customer journey — not just on one platform.
THE DIAGNOSTIC
A Personalized View of Your Online Presence
The Found First™ Online Presence Report helps you understand how your business appears and performs online and where gaps may be affecting new business opportunities.
Depending on the business, Koolden may evaluate search presence, listings, reviews, website performance, content, social media, advertising, AI search, and competitive benchmarks.
The goal is not to overwhelm you with every available metric. It is to identify the findings most relevant to your business, customers, and growth goals.
WHAT WE LOOK AT
The Signals Customers Use to Evaluate Your Business
Local Search & Listings
How accurately and consistently your business appears across maps, directories, and local search platforms.
Reviews & Online Trust
The strength, consistency, and visibility of the reputation signals customers consider before contacting you.
Website Experience
How effectively your website communicates credibility, supports customer decisions, and creates a clear path to take action.
SEO & Search Presence
How your business appears for relevant searches and where competitors may be earning greater visibility.
Content & Social Presence
How consistently your business demonstrates expertise, activity, trust, and relevance across digital channels.
Advertising, AI Search & Competitive Signals
Additional opportunities involving paid visibility, emerging AI search experiences, and relevant market benchmarks.
The exact areas evaluated may vary based on the business, market, and available data.
WHAT YOU RECEIVE
Clear Findings, Relevant Priorities, and a Better Starting Point
A Personalized Report
Findings based on your business, online presence, market, and available data — not a generic checklist.
Meaningful Gaps & Opportunities
A clearer view of what may be helping or limiting the way customers find, evaluate, and choose your business.
An Online Presence Review
A complimentary discovery-first conversation to learn about your business and discuss the findings that matter most.
See a Found First™ Online Presence Report prepared for Sunshine Solar Panel Cleaning and shared with permission. Every report is personalized, so findings vary by business, market, and available data.
WHO IT’S FOR
Designed Primarily for Contractors and Home Service Businesses
The Found First™ Online Presence Report is designed for established local and regional service businesses that depend on customers finding and trusting them online.
Koolden may also prepare the report for select adjacent local service businesses when there is a strong fit.
WHAT HAPPENS NEXT
A Clear, Simple Process
Request Your Report
Koolden Prepares Your Report
Complete Your Online Presence Review
3During a complimentary conversation, Koolden will learn about your business and discuss the report findings most relevant to your goals or challenges.
If the review reveals a meaningful problem and mutual fit, Koolden may recommend a separate Found First™ Strategy Call to explore the appropriate strategy and next steps.
QUESTIONS
Frequently Asked Questions
What is the Found First™ Online Presence Report?
The Found First™ Online Presence Report is a complimentary personalized diagnostic that helps show how your business appears and performs online and where meaningful gaps may be limiting new opportunities.
What does the report evaluate?
Depending on the business, the report may evaluate local listings, search presence, reviews, website performance, content, social media, advertising, AI search, ecommerce where relevant, and competitive or industry benchmarks.
How much does the report cost?
The Found First™ Online Presence Report is complimentary.
What is the Online Presence Review?
The Online Presence Review is a complimentary 15-minute, discovery-first conversation. Koolden will learn about your business and discuss only the report findings most relevant to your goals or challenges.
Is the Online Presence Review a Strategy Call?
No. The Online Presence Review is the first conversation. If there is a meaningful problem and mutual fit, Koolden may later invite you to a separate Found First™ Strategy Call for a deeper strategy and solution discussion.
Who is the report designed for?
It is designed primarily for contractors, home service businesses, and established local service companies that benefit from search, reviews, listings, website performance, content, and online trust.





